Contact
Have a question about an item, want to know more about how we work, or have something you’d like to sell? Get in touch.
There’s one person here, so you’ll get a direct answer, not a form letter.
Usually within one business day
I’m asking about a specific listing. What should I include?
Include the item name or eBay listing number and your question. That’s enough to give you a useful answer quickly.
Do you buy gear?
Yes. Email a description of what you have and its condition. We’ll give you a straight assessment of whether it’s something we’d take and what we’d offer.
Something arrived and it’s not as described. What do I do?
Contact us first, before opening an eBay case. We back our descriptions and want to make it right. If an item isn’t as described, we cover return shipping, and eBay’s buyer protection still applies. Items graded LN− through BN are covered by a 14-day return window. The buyer pays return shipping on change-of-mind returns. UG and AI items are sold as-is, with no returns.
Can you source a specific camera or lens?
Possibly. Tell us what you’re looking for and we’ll let you know if it’s something we can keep an eye out for.